Bonus items and bonus badges in store.get can be affected by items configured directly in the webhook store

If bonus items or bonus badges stop appearing as expected in store.get responses, check whether items have been added directly in the webhook store configuration.

In a case investigated by support, the issue was resolved after removing the items that had been added there. Once the webhook store was emptied, the bonus badge started showing as expected again.

What to check

• Review the items currently configured for the webhook-driven store.
• If you expect the store content to be driven by your store.get response, make sure there are no unintended items left configured there.
• Retest the affected currency products after clearing those items.

Symptom

• Your store.get response includes bonus_items and bonus_badge.
• The storefront does not show the expected crystal or currency bonus presentation.

Resolution

Remove the items that were added in the webhook store so the webhook store is empty, then test again. In the reported case, this restored the expected bonus badge behavior.

Notes

• This guidance is specific to stores powered by the store.get webhook.
• If the problem continues after clearing webhook-store items, verify the returned SKUs and bonus payload structure against the store.get schema.