Troubleshooting a News Hub banner that does not appear when a player attribute is present

Last updated: June 8, 2026

Troubleshooting a News Hub banner that does not appear when a player attribute is present

If a News Hub banner is configured to display based on a player attribute, but the banner does not appear even though the attribute is being sent in player.verify, check the attribute's visibility in Aghanim.

What to check

  1. Open Game → Player attributes in the dashboard.
  2. Find the attribute used in the banner condition.
  3. Make sure the attribute is not marked as private.

Why this matters

An attribute may be present in the verification payload and still not work as expected for banner display if its status is set to private.

After changing the attribute

If the banner still does not appear immediately, ask the player to re-open the Hub or re-run the verification flow so the latest player data is applied.

Example symptom

A banner targeted by a condition such as hasSplit449 = true may not appear in sandbox until the corresponding player attribute is no longer private.