Updating a live loyalty program and changing content on active offers

This article explains what happens when you update a loyalty program for a new date range and how to handle content changes for offers that are already in use.

Loyalty programs

Aghanim currently supports only one loyalty program at a time.

• When you update the loyalty program with new dates and content, the previous program is replaced.
• After the update, the old program is no longer accessible.
• If you are moving to a new monthly program, plan the change assuming the existing program will end as soon as the new one is applied.

Changing content on existing offers

If an offer's contents need to change, the content update must be applied manually on Live when that offer is the one currently in use.

• Aghanim does not automatically handle this kind of live bundle-content swap for you.
• If the offer is still active or intended to remain available, update the contents manually on Live.

Best practice

• Avoid reusing the same bundle SKU when the contents change.
• Prefer creating a new bundle SKU for materially different contents, especially for live or scheduled offers.
• Try not to change the contents of running offers unless absolutely necessary.

Related note

General item and store changes may still require manual updates in Aghanim. Review live settings carefully when migrating store updates or scheduled content.