Troubleshoot glossary imports and inconsistent term translation

If glossary terms are still translated incorrectly after import, or some entries appear to be missing, check the import file format and how terms are defined in the glossary.

How glossary matching works

• Glossary entries can be applied to parts of a phrase, not only to full phrases.

• This means splitting a multi-word name into separate glossary entries may produce mixed results.

• For example, if only part of a vehicle or item name is defined, the remaining words may still be translated by AI.

• For controlled results, add full multi-word names as their own glossary entries, especially for product, vehicle, or item names.

If imported terms seem to be missing

1. Verify that the expected terms are actually present in the glossary after import, not just in the source spreadsheet.

2. Check for duplicate rows in the source file. Duplicate entries may be skipped during import.

3. If you are importing from Google Sheets, make sure the worksheet tab is named Glossary. Using a different tab name such as Sheet1 can prevent the file from validating or importing correctly.

4. Make sure the file is shared so the import process can access it.

Recommended approach for large glossary imports

1. If a large import behaves inconsistently, clear the glossary and re-import in smaller batches.

2. Split the source spreadsheet into several smaller Google Sheets files.

3. Upload them one at a time and verify each import before proceeding to the next file.

4. Review any reported duplicates separately, since they may not be imported.

Best practices

• Use full phrases for names that must remain unchanged.

• Avoid relying only on single-word entries when the full phrase should be preserved exactly.

• For sensitive naming, manually add key multi-word terms after import and verify the result in translated content.